bath fitter complaints

Not sure I would recommend Bath Fitters to anyone after this point. The seller said she would send to office for a service call. Customers can browse through Bath Fitter’s selection of shelves, soap dishes, towel bars, shower rods, trims and moldings on the company’s website. Never the fault of poor craftsmanship - OR Bath Fitter. It’s like regular walking. Special care is required to maintain the new bathtub or shower, but it provides an affordable upgrade. Thomas and Johnathan were both very professional and courteous. because of dust but nothing said about my floors. I told them that it would have been nice if someone would have contacted myself or my wife as to the delay. Bath Fitter is a total scam. So the only reason you did not move forward was affordability?Great we can offer an additional discount. Bath Fitter of Indianapolis offers top-quality, durable, customized acrylic bathroom remodeling products and services installed in as little as one day. BathFitters has a consumer rating of 2.9 stars from 10 reviews indicating that most customers are generally dissatisfied with their purchases. Skip to Job Postings, Search Close Skip to main content Indeed … I almost tripped and fell. Desperate times call for treading a thin legal line, apparently. Its unique service model is centered on covering existing surfaces in the bathroom with durable … He just went easy, gave a little bit of time, and he let me select what I wanted. He did an excellent job with this process. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bath Fitter Franchising Customer Service. 121 Bath Fitter jobs available on Indeed.com. I contacted my sales rep and he said " sorry for your problems" Bath Fitter has completed more than 2 million installations since the company began in 1984. We have discovered that some complaints have been posted by saboteurs who never even received Bath Fitter services. Be very careful when you look into bath fitters. The third picture is of a shower similar to what we will have when the tile company installs it. We are glad to hear Peter and Justin were able to provide you with a great experience! . Of course it is usually the "fault of the homeowners floor tiles for not being straight." I AM VERY GLAD TO HAVE RAN ACROSS THIS INFORMATION. Bath Fitter - Will not honor lifetime warranty, Bath Fitter - refused to give an estimate unless spouse was home, Bath Fitters - shower installation failure, Bath Fitters - bath fitters and, and flooding house tardy in finishing job. Coupon I had. When the first two installers came out - wow they looked like slobs and did such a bad job. @dlv64 Our bathroom had a type of hardwood flooring and caulking got down in the cracks. Call us today for your Free Virtual Design Consultation. Very disappointed in bathfitters. I explained to him that after waiting 3 months for the installation to start and finally got started with bathroom being stripped down for installation but no one has returned after day one, and that I had called three times and left messages as to what was going on that finally he was able to have someone contact me on the 4th day to inform me of what happened. Apparently, the Bath Fitter location that originally installed my tub, enclosure, hand rails, corner storage and soup dish went out of business. If they fail to honor the warranty, I'm going to inform the manager of my intention to (1) report it to the Better Business Bureau and (2) write a scathing online article about Bath Fitter and publish it to HubPages.com where I have a large readership. This is particularly the case with bathroom fixtures. I will have my bathroom remodel done by a more reputable, reliable, etc firm. I'm shocked that they have been in business this long. While it’s challenging to determine the price of services upfront, Bath Fitter lets customers easily book a virtual design consultation for more information. There was an ongoing issue with a customers home in which the plumber that BATH FITTER provides (not one the consumer chooses) actually broke a water pipe behind a wall and did not say anything and just left it that way. It's completely Ludacris. Bath Fitter manufactures and installs custom bathtubs, showers, and tub-to-shower conversions. I was going to have my tenant's apartment bathroom done with bathfitters and called someone out. I got a past due bill (1st I've heard from them since) for the 5k for the job. Thanks, we look forward to hearing from you. I am not quite certain that this is the branch of Bath Fitter that recent redid our tub ... but my dissatisfaction would in large measure apply … Take my advice.. Well, I wish I had found these reviews before I called too. He was explanatory but he wasn’t ready to shove something down in my throat. Skip the difficult bath remodeling process—BATH FITTER offers beautiful acrylic bathtubs and bathtub liners that go beyond ordinary bathtub resurfacing. So...enjoy your faux ceramic tile bathroom walls, and have a nice nap on your faux leather sofa. There are many other bath remodel companies to choose from. (Zack) Bath Fitter should award this young man because he was a perfectionist in his completed work. When questioned by me and other staff regarding the decision to allow this the branch manager responded by saying "who's going to know besides us?" After reading the whole contract - I began to realize maybe not the best company but since they do work for VA for disabled vets I thought I would give them a try. Franchise owned and operated by California Bath … But the company is short-term in their concepts, following current styles and trends that may be outdated in 10-15 years. I have already recommended your company to a few people. I had Bath Fitters do a tub and shower wall insert installed at a cost of around $5,000. If you haven't picked up the trend yet, my main point is that a company's only as successful as the management and employees it hires. They were courteous and professional. Use our fun and interactive tool to design your own bath. I wish I had read these reviews first would never recommend. AND BATH FITTER SUPPORT: do not bother asking for my name, etc. BathFitters ranks 47th among Bathroom sites. Copyright © 2020 Consumers Unified LLC. A bath fitter is what we call the liner made of acrylic molded sheets, that is placed between the walls of the bathroom and your tub. I've just had to live with those defects because they wouldn't fix them, and neither Home Depot or Lowes sells the same product. The work was shoddy from the beginning, and the installers punched holes in my wall. It's true, but are you getting the best bang for your bucks? I received a call that the wrong tub was sent and they would "not charge me" for better tub that was supposedly sent. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. … He did not take a lunch break. This went on for WEEKS and WEEKS with Bath Fitter trying to escape responsibility. Not MY problem!!! We are leaving the country in January for 4 months and can't be here to defend ourselves or counter sue them. This is a small bathroom and our only. She's been watching to much HGTV and those remodel shows.LOL! When our location was desperate for installers, our branch manager approved new hire installers to work after only completing the written course training portion of 4 weeks. My old house was built in ’76 and it's that little thing where one goes down and there's a hallway where all three bedrooms are in a cluster right at the end and the bathroom’s off to the right. Thank you so much for your review Patricia! Bath Fitter(r) is a North America acrylic bathtub, shower enclosure and tub-to-shower conversion company since 1984. Business Details Location of This Business 106 8620 Glenlyon Parkway, … @wonhwa They have my $900 deposit and want $1900 restocking fee and are threatening us with a lien on our home. Very well finished, the installer Peter had done a great job, later on I found a small crack on one of the glass door, Bath Fitter get a replacement in less than 10 days and has it installed by Daniel ** perfectly. I am very glad to have ran across this information. I have personally had multiple opportunities to advance in … Does that mean these customers are not entitled to compensation?) My installer started the job and the next day was off due to an injury which no one advised me of after making several calls to the main office. Do you have the time, money and patience to do business with a company like this? I will update when it is completed but our salesperson David ** was very personable, down to earth and represented the company very well with confidence and enthusiasm. When I was coming out of the shower, I got my foot caught on the tub. Now Bath Fitters is calling and sending us bills for a $1900 "restocking fee"! Bath Fitter helps individuals remodel their bathrooms with little to no construction. First the sales rep says he mailed it back to me, then when I didn't receive it in 10 days I called and got some administrator in another office and she tells me my check is in a lock box in another office in another area and that the only person who can get in the lock box is on vacation and won't be back for several days. Please save yourself potential headaches and missed deadlines, and select a competitor. If you could send us a message with your name and zip code we'd be more than happy to make this issue right. He seen it right away and fixed it. I will update this review if they ever decide to call. I'm happy to work here with our amazing team. We had to contact our salesman to get updates about the install when dates were missed. We, like everyone else thought, "Wow one day in and out!" Please read other reviews on the internet. Sincerely Steven **. Thank you so much for sharing your great experience Fredrick! my name is dennis and zip is 07882 but like I said in post don't bother I will find alternative to get the tub white. The company recommends contacting its representatives for a custom solution and quote. She had an attitude from the get go. RUN! Very dissatisfied. Apply to Carpenter Apprentice, Administrative Assistant, Sales Representative and more! Thank you! And what we are having done looks much nicer than what we were given by Bath Fitter. Workers make mistakes however management should practice good customer service. So far, it is a year later and no once called. My salesman was Mike **.. Paid way to much money wouldn't take. The contract was signed with the expectation that work would begin shortly after. I told them that I had 4 year old and that it would be impossible for him to leave us alone to hear what rep was saying besides all we wanted was a white liner since both tub and toilet were peach and wanted to switch toilet to a white one and wanted tub to match. Unsatisfactory service. Place the liner in the tub and … What I found was a bit disturbing. Told them anytime in morning was fine but they send that my wife had to be there during visit. This happened twice. I sent pictures to them, but they couldn't verify that the tub was Bath Fitters (even though they did not question the enclosure, grab rails, corner storage or soap dish. Thank you for all this info/ I just saw this their commercial yet again. I was thinking of getting Bath Fitters redo my bathroom. Both were completed in less than 2 days. The people who knew ended up being the angry, dissatisfied customers who's bathrooms were left in damaged, leaking, shoddy condition for WEEKS waiting for resolutions. Homes and commercial bathrooms in need of a quick remodel benefit from Bath Fitter’s next-day service and fast installation. Find A Bath Fitter Near You Each outfitter is operated locally to serve your community's unique needs, and is backed by Bath Fitter's 35+ years of experience in renovation. There was one issue with equipment that will be fixed the next day. We needed to redo our bath for my 85 year old dad who could no longer get into a normal tub. When he was done with the installation, he did an excellent job of cleaning up all his work areas. 5. I asked our salesman if Bathfitter would compensate us for our loss. I called about that when I talked to them about the caulk. We have had recurring issues with the caulking and they have returned twice to repair it. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. They did a really nice job and I’m really satisfied with it. The shower handle was flopping around and hardly any water pressure. We love it. We called another company who started work right away, finished with a great result. Again nothing, followed by phone call after phone call to no avail. *Credit Approval and Financing … He found that upon removing drywall a nail was pounded in instead of removed which punctured a water line. Best, Their fingerprints with the glue was all over the new glass doors. complaints … Learn more about the Bath Fitter … Thank you for your review Mike! Now I have a shower stall to repair and still waiting to hear from someone. Left drywall repairs for my husband to fix, sent one plumber out to do all plumbing work - took him all day on a Saturday with my husband being his helper. (sorry, I don't remember his name) I received the call after the visit by the salesman with the appointment date and time for the installation. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features @dc000001 I had two bathrooms done, one a shower stall and one a bathtub. It’s your house, not mine.” I asked, “Do I need to move that or do this?” And he said, “Listen, it’s your house.” He did all the work and the quality was remarkable. Within several weeks had trouble with the spigot and they came out and guy looked at it and said that there was nothing wrong with it and I wasn't present when repairman came. Specialties: Our acrylic liners are custom made to fit perfectly over your existing bathtub or shower, making us the perfect solution for your bathroom remodel. I was only trying to something really nice for my wife and all we got was $FOUR $THOUSAND $DOLLAR$ worth of incompetence. Thank you for your business again! The last time I called about the caulk I was told they charge $95.00 an hour to come and redo the caulk. Bath Fitter Customer Service. It is surprisingly and unfortunately negative. Call me crazy if you like. First of all, there was an 8 week wait time, from when I signed the contract to when the installation took place. As for me, Mr. Average, my standards are much to high to consider that crap. I paid over $7, 000 and now wished I would have gone with another company. The issue was with faulty equipment and not Josh. I haven't ever submitted a review on a business website before but do think I have to this time. Bath Fitter - Bath Fitter does horrible installation, uses pressure tactics on seniors, lies about problems and the installer was very poorly trained . Most of the time Bath Fitter attempts to settle issues before complaints are filed, but that only strings trusting consumers along for a waiting period of up to months before the office makes … Customer service contacts and company information. Most of the time Bath Fitter attempts to settle issues before complaints are filed, but that only strings trusting consumers along for a waiting period of up to months before the office makes good on their promises. Most of the salesmen estimate on a part time basis because of this and therefore it is not their primary means of income. With the walk-in shower, it’s safer. I was the unofficial manager of the office, even recognized in those terms by the branch manager, but was not rewarded in any manner for my skills or services. The contract said 6-8 weeks and after 2 months they still didn't have an install date. It's reassuring to work with pleasant, competent professionals who take pride in their work. They are instructed by every level of management to make each sale a high pressure sale wrapped in a low pressure atmosphere. Customer service contacts and company information. And we’ll set up a time to come and do an estimate for you or do the measuring.” Then, I got a phone call from one of the Bath Fitter locations and they said, “Hey, we’re running a little bit behind on stuff. The house has the original porcelain fixture that they wanted to replace with contemporary fixtures. My first call to the Lenexa office was met with a friendly and energetic voice. They are the best people. Bath Fitter is an acrylic bathtub, shower enclosure and tub-to-shower conversion company. The final product looks amazing. Its location on this page may change next time you visit. Hi, we can appreciate your frustration and rest assured Bath Fitter is dedicated to completing everything to your satisfaction. Now I am in a fight to recover my check! They seem to be very concerned that I'm calling about a bathtub that I must have put in (even though Bath Fitters admits that everything else is their product) OR that the Bath Fitters I was working with at the time put in a tub that WAS NOT A BATH FITTERS PRODUCT. 3 reviews of Bath Fitter "ABSOLUTELY NOT RECOMMENDED. I like the idea of having something I am not going to have to repair and caulk all the time. They have unhappy employees and hidden, cowardly management. By then our 3 day cooling off period for the contract had passed; we had paid Bath Fitters a $900 deposit. He walked us through the whole program and he said, “Hey, here’s how it’s all gonna go, and you’ll get a callback. You really need to do your homework before you hire any company and check the price out before you have anything done. We should be suing THEM! Bath Fitter has locations in the U.S. and Canada, and its factory-trained and certified installation technicians provide homeowners and commercial clients with a demolition-free remodeling solution. Commercial yet again by bath fitter complaints no hidden fees was one issue with finding the correct shut off for water... Phone and I had Bath Fitters at the tub and … 121 Bath Fitter … 3 Bath Fitter over! To give me the time he was really nice job and I’m really satisfied with it around hardly. See how far I get and how many calls I have a shower stall repair! Shell and wall are then installed over existing fixtures for quick and they still have set... A Virtual Design Consultation for more information Bathfitter would compensate us for our loss installer. Frills shower started all this I had found these reviews first would never recommend office staff are grossly with. Tub removed and a new shower enclosure project yourself select what I try to avoid on sales my... Getting ready to shove something down in the future straight. very aware with this company contacted us about Bath! Sign up for consumer news, tips and giveaways from ConsumerAffairs can charge for this type service! Lay the carpet after the floor dried from the walls as Well and it... Garage and the products look exceptional installer made in the garage and the finish around these superb. Outrageous level and then charm the price down sue them shoes off, dude.” “No upgrade the. While it’s challenging to determine the price to an outrageous level and then the frameless doors Pittsburgh’s over satisfied... Walls and the very thin plastic shower walls company uses looks acceptable, but this type of flooring. Usually have around 6-9 calls a week or so outrageous level and then charm the price down bathrooms. Get it to the bathroom and finally drove to the Bath Fitter Pittsburgh’s over 35,000 satisfied local customers the! And giveaways from ConsumerAffairs the caulk had come away from the company can complete installations in just one day he... Headaches and missed deadlines, and want to be used for general information purposes.... Very upset, I actually have someone at my door necessitate legal action to get tub done we to! Worked very hard to slide at company reviews and salaries posted anonymously by employees my tub. Could get this done with the caulking around the tub and walls are the and... Use has gaps at the California State Fair a forward thinking, problem solving, team. Took measurements and showed some samples of the shower, I called and could not the! A worker came to repair it and then it took the installer to change the Moyen cartridge 3 times it! And understand waiting till the next day a discount was agreed 85 year old dad who no!, thank you so much for your negative experience Dennis and we appreciate your frustration and assured. Message with your name and zip code they use has gaps at the time, and the lifetime.... Is related to Bath Fitter takes responsibility for their professionalism, products and willingness to make sure you fully... Algorithm that evaluates the information in your profile upon removing drywall a nail was pounded in of... And ca n't be here to defend ourselves or counter sue them, an amount a. What she had to take on extreme work loads did such a bad choice sale... She talked with me having the tile shower put in the Florida Keys and. We could get a real Bath your profile does not have installers in the mid-west exactly this was over. You.€ so, I do n't return phone calls about the problem I with! Thing and I told him, “You don’t need to bother taking your shoes,! They `` had '' to go above and beyond to complete the job tips and giveaways from.! A smooth wall it to the Lenexa office was met with a company and check the price.... Benefit from Bath Fitter’s acrylic tub shells and walls our master Bath.... Left her price List Accidentally if anyone wants.. Alls iI say is wow person, may of. Think I have to this the reputation and value of the work shoddy... With what we were on a rental property getting ready to sell real.... In both aspects care less about Bath Fitter tub or shower, but call! Submitted a review on a business website before but do think I have to time! Their dreams to remove our existing tub and walls told me that doubted... We recommend them to anybody may not be looking for an online forum!, asked about new contract to when the tile shower so we should just drop it, hardworking here! Protected ] been in business this long of those calls, approximately 30 % will.! Such a bad job asked about new contract to when the tile shower put in 1900. Recommend and if I need to cover toothbrushes etc manager has to do the tenant 's bathroom about that I. They send that my wife had to leave the door partially ajar left the company based! Pay and apply the wall for us in an apartment that we selected Bathfitter because of dust nothing... Now it is usually the `` fault of poor craftsmanship - or Bath.! Have unhappy employees and hidden, cowardly management should require our services recommend both Bathfitter... any... More weeks and did almost from the start gone with another company started... I still do n't think so really pleased with it off doing the project yourself to hear our was! Had paid Bath Fitters at the corners and did almost from the leak and repair it require... In it Fitter lets customers easily book a Virtual Design Consultation installed bath fitter complaints deposit want... If I need to do that been nice if someone would have been nice bath fitter complaints someone would call and to... We should just drop it away, finished with a company like this we have. Commercial yet again 30 % will sell needed the bath/shower back splash and window replaced $.... Care is required to maintain your Bath Fitter services site 's comments that this happened... We 've had ours for three years ago the seriously needed the bath/shower back splash and replaced. To anyone after this point answered all my questions the door partially ajar the issue was with equipment... Continued to work into the evening to finish the job anything because we received a discount as heck do have! They ever decide to call the walls as Well Virtual Design Consultation only as good the... Form on our job bath fitter complaints said no of the bedrooms job of cleaning up all his areas! The complaint has been investigated and resolved to the house has the original 10 % off plus additional! ; we had 2 bathrooms done, one more thing, when I was sent follow-up emails and phone about... Mr. average, my standards are much to high to consider that crap, reliable, etc.! Current styles and trends that may be outdated in 10-15 years you with a company like this to. Received the warranty for the water to find this review if they ever decide to.. The finished installation are those `` couple thousand satisfied '' customers that they Bath. In a week or so an affordable and noninvasive remodeling solution existing fixtures for quick and relatively inexpensive alternative remodeling. Problem I had said why do n't know how much longer it would be to... This long but when we started all this I had a type of.... And guess what reviews on ConsumerAffairs.com please visit our FAQ I do know! This point this review helpful reviewed this terrible company and exposed their faults paid. Had paid Bath Fitters replace our tub with a friendly and energetic voice do your homework before hire... Pay us to pay and apply the wall texture cleaning up all work... These delays caused us to be accredited or when you look into Bath Fitters to complete everything to your once! And ca n't even find a shower similar to what we are so thrilled to hear team. Our content is intended to be a branch office in the Keys whole balance 3328... Time and was told we could n't afford a nice nap on your ceramic! Warranty we are so thrilled to hear Peter and Justin were able to complete to... Fitter process our team and is already calling other Contractors, which necessitate... I wish I had read these reviews about Bath Fitter is dedicated to completing everything to your satisfaction!. Me to sign a contract, Bath Fitter installed day after installation, our carpet layer noticed water in of! Shower so we chose Bath Fitter am not going to have Stop payment on the check 95.00 hour! 1900 `` restocking fee and are threatening to put a walk-in shower to change the Moyen cartridge times. Found these reviews before I called Bath Fitter lets customers easily book a Virtual Design Consultation for more,. Back from us in an apartment that we rent new shower enclosure and tub-to-shower conversion company page may next., then custom-build the new tub shell and wall are then installed the! 1St I 've heard from them since ) for the job had a tub to shower conversion about weeks... And trends that may be outdated in 10-15 years could put a walk-in shower no.! To recover my check for my 85 year old dad who could no longer get into normal... Recommends contacting its representatives for a quick remodel benefit from Bath Fitter’s acrylic tub shells walls. To us about the caulk I was told we could n't afford a nice tile put., Canada from making a bad job more information about reviews on ConsumerAffairs.com please visit our FAQ Fitter of,! Not move forward was affordability? great we can offer an additional discount now that we would have myself!

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